Wednesday, March 4, 2009

Fix for COM Surrogate Has Stopped Working Error in Vista

If you’ve been getting the error COM Surrogate has stopped working whenever you browse folders containing Divx avi files, it looks like the latest Divx update to codec version 6.5 fixes the issue, but it also seems to remove the thumbnails. If you want to upgrade, just use the divx update checker to grab the new version. Looks like it’s finally fixed, at least the error message is now gone, although I really wish they would have just gotten the thumbnails working instead.

  • If you are using Nero, you will need to update to version 7.7.5.1 to fix the problem. I think this is the source of the error for most people.
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:Program FilesCommon FilesAheadDSFilterNeVideo.ax to NeVideo.ax.bak This will break Nero Showtime, however.

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